Velocity Engage addresses your support needs by:
Solving software problems.
Answering questions from business users.
Adding new features.
Creating new reports and data extracts.
Building interfaces between systems.
Performing software upgrades.
Ensuring that any upgrade or software change is fully tested.
Managing the database the software uses.
Migrating data between old and new software applications.
Managing the technical environment in which the software operates.
Making sure your software is secure and that access is limited to approved personnel.
Building high-quality system documentation for both your technical team and business users.